Trane Air Conditioning Heat Pump/Air Handler System Complaint
Trane XV18 noise output not as advertised in heat mode - XV18 outdoor unot
At this point, many emails had gone back and forth between me, the installer, and the Trane rep over the course of 5 months. Since the high speed compressor was the real issue, I even asked to have XV traded out for a two stage XL. However, Trane would refuse to reimburse me the difference between the two units. So, I was stuck with a noisy, variable speed unit. Finally, the installer agreed to move the unit to a farther point away from our bedroom at no additional cost. We are now in the AC season, and I must say that the unit is true to form during the summer months. Noise levels are as advertised when the unit is in AC mode.
In conclusion, my advice to-date is to avoid placing the XV18 anywhere close to living space that requires low levels of noise. This unit offers high levels of noise output at high pitch when in heat mode at 50% or more compressor speed.
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